Constant firefighting
When systems keep breaking, you lose time you cannot afford to waste.
Managed IT • Cloud • Security • Hosting
Technology that keeps your business moving.
Whether you are a sole trader or a small team, Serio Technical Solutions helps with managed IT, Microsoft 365, cloud, security and hosting—clearly explained and right-sized for your business.
No confusing jargon. No fragile setups. Just dependable technology, explained simply.
Systems overview
Live operational snapshot
Systems operational
48 / 49 Online
Endpoints protected
128 Active
Successful backups
98.7% (24h)
Cloud availability
99.99%
Median response
8m 42s
Infrastructure load
31% Utilisation
Network latency (24h)
Current: 26ms
42ms35ms28ms21ms14ms7ms
- UK-based supportA local partner who speaks plain British English.
- A real person to talk toSpeak with people who can actually fix the problem.
- Sensible securityPractical protections included from day one.
- Flexible packagesSupport shaped around how your business really works.
- Clear monthly pricingStraightforward costs—no surprise complexity.
IT should support your business—not slow it down.
When IT keeps getting in the way, it costs you time you do not have. STS gives you one clear technical partner—friendly, accountable and right-sized for a small business.
Unclear ownership
One supplier blames another—and you are left stuck in the middle.
No clear plan
Tech gets added bit by bit with little structure, security or long-term thinking.
Services
Technology, managed properly.
Five clear service areas for sole traders and small UK teams who want reliable technology without the corporate overhang.
Managed Hosting
Your applications. Our infrastructure.
We host and look after your business website or application—monitoring, certificates, backups and updates included—so you do not have to manage servers yourself.
- 24/7 monitoring
- Automated backups
- Managed SSL
- Isolated environments
- Direct support
Architecture
- 1
Secure edge
Cloudflare / edge protection
- 2
STS reverse proxy
Controlled ingress
- 3
Isolated client environment
Application services
- 4
Private database
Separated data layer
- 5
Monitored backups
Scheduled recovery points
Internet → secure edge → managed application → private database → monitored backups
Process
A cleaner way to manage IT.
A calm, structured approach that cuts firefighting and builds technology you can rely on.
- 1
Discover
We listen to how you work, what is frustrating you and what matters most.
- 2
Design
We agree a simple, right-sized plan—not a one-size-fits-all package.
- 3
Implement
We make changes carefully, with clear communication along the way.
- 4
Manage
We keep an eye on things, help when you need us and improve as you grow.
Why STS
Built for businesses that want clarity.
Direct technical help, clear ownership and support that fits how you work—without enterprise theatre or a faceless call centre.
Direct access to technical expertise
You work with people who understand the systems—not a scripted first line.
Clear ownership of issues
One accountable partner sees things through, instead of bouncing tickets around.
Support that fits how you work
Coverage and priorities are shaped around your business—not a corporate template.
No unnecessary complexity
We keep tools and process proportionate to a small business—not an enterprise playbook.
Security and documentation included
Sensible access controls and clear notes are part of the standard approach.
Human support, not a call centre
Friendly, structured help designed for sole traders and small teams alike.
Ecosystem
Technology we work with
We work with widely used platforms and tools. This list reflects technologies we support—it does not imply official partnership status.
Microsoft 365
Azure
Entra ID
Intune
Proxmox
Sophos
Jamf
Cisco
Cloudflare
Linux
Windows Server
Testimonials
What clients say
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Role · Company name
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Ready for technology that just works?
Tell us what is getting in the way. We will suggest a practical next step—no jargon, no pressure.