Skip to main content

Managed IT • Cloud • Security • Hosting

Technology that keeps your business moving.

Whether you are a sole trader or a small team, Serio Technical Solutions helps with managed IT, Microsoft 365, cloud, security and hosting—clearly explained and right-sized for your business.

No confusing jargon. No fragile setups. Just dependable technology, explained simply.

Systems overview

Live operational snapshot

Operational

Systems operational

48 / 49 Online

Endpoints protected

128 Active

Successful backups

98.7% (24h)

Cloud availability

99.99%

Median response

8m 42s

Infrastructure load

31% Utilisation

Network latency (24h)

Current: 26ms

42ms35ms28ms21ms14ms7ms
  • UK-based supportA local partner who speaks plain British English.
  • A real person to talk toSpeak with people who can actually fix the problem.
  • Sensible securityPractical protections included from day one.
  • Flexible packagesSupport shaped around how your business really works.
  • Clear monthly pricingStraightforward costs—no surprise complexity.

IT should support your business—not slow it down.

When IT keeps getting in the way, it costs you time you do not have. STS gives you one clear technical partner—friendly, accountable and right-sized for a small business.

Constant firefighting

When systems keep breaking, you lose time you cannot afford to waste.

Unclear ownership

One supplier blames another—and you are left stuck in the middle.

No clear plan

Tech gets added bit by bit with little structure, security or long-term thinking.

Managed Hosting

Your applications. Our infrastructure.

We host and look after your business website or application—monitoring, certificates, backups and updates included—so you do not have to manage servers yourself.

  • 24/7 monitoring
  • Automated backups
  • Managed SSL
  • Isolated environments
  • Direct support

Architecture

  1. 1

    Secure edge

    Cloudflare / edge protection

  2. 2

    STS reverse proxy

    Controlled ingress

  3. 3

    Isolated client environment

    Application services

  4. 4

    Private database

    Separated data layer

  5. 5

    Monitored backups

    Scheduled recovery points

Internet → secure edge → managed application → private database → monitored backups

Process

A cleaner way to manage IT.

A calm, structured approach that cuts firefighting and builds technology you can rely on.

  1. 1

    Discover

    We listen to how you work, what is frustrating you and what matters most.

  2. 2

    Design

    We agree a simple, right-sized plan—not a one-size-fits-all package.

  3. 3

    Implement

    We make changes carefully, with clear communication along the way.

  4. 4

    Manage

    We keep an eye on things, help when you need us and improve as you grow.

Why STS

Built for businesses that want clarity.

Direct technical help, clear ownership and support that fits how you work—without enterprise theatre or a faceless call centre.

Direct access to technical expertise

You work with people who understand the systems—not a scripted first line.

Clear ownership of issues

One accountable partner sees things through, instead of bouncing tickets around.

Support that fits how you work

Coverage and priorities are shaped around your business—not a corporate template.

No unnecessary complexity

We keep tools and process proportionate to a small business—not an enterprise playbook.

Security and documentation included

Sensible access controls and clear notes are part of the standard approach.

Human support, not a call centre

Friendly, structured help designed for sole traders and small teams alike.

Ecosystem

Technology we work with

We work with widely used platforms and tools. This list reflects technologies we support—it does not imply official partnership status.

Microsoft 365
Azure
Entra ID
Intune
Proxmox
Sophos
Jamf
Cisco
Cloudflare
Linux
Windows Server

Testimonials

What clients say

Placeholder content only. Real client testimonials will replace these entries when approved for publication.

Placeholder
Client testimonial will be added here.

Placeholder client

Role · Company name

Placeholder
Client testimonial will be added here.

Placeholder client

Role · Company name

Placeholder
Client testimonial will be added here.

Placeholder client

Role · Company name

Ready for technology that just works?

Tell us what is getting in the way. We will suggest a practical next step—no jargon, no pressure.